Question 1

What are the hours for before- and after-school care?

Accepted Answer

Before-school care starts at 6:30am and lasts until the students are dismissed to their classes. 
After-school care starts at the dismissal of school and lasts until 6:00pm.

Question 2

How do I sign my student up for the Before & After School Care program?

Accepted Answer

Please refer to the Expanded Learning Parent Handbook. Click below to read the Expanded Learning Parent Handbook. The handbook will provide the instructions and information you will need prior to registering. After reading the handbook, go to our registration site and select your location and care options.

Question 3

What packages are available for the Before & After School Care program?

Accepted Answer

We have four different levels of service:
Before-school (morning-only) package
After-school (afternoon-only) package
Before- and after-school package
Drop-in package

Question 4

What is the Drop-in package?

Accepted Answer

For parents who need occasional care, Imprints Cares offers a prepaid drop-in service. Drop-in services are parent-managed through an online calendar. Parents may use any days throughout the month they choose. Drop-in services used without prepayment are subject to an additional fee.

Question 5

What is the cost of before- and after-school care services?

Accepted Answer

Before-school only care is $130/monthAfter-school only care is $305/monthBefore- and after-school care is $315/monthDrop-In ServicesBefore-school care is $15/dayAfter-school care is $25/dayTeacher workday care is $45/dayEarly release care is $28/day

Question 6

Is there a registration fee for before- and after-school care services?

Accepted Answer

Yes, there is a $40 nonrefundable registration fee.

Question 7

How do I pay for before- and after-school care services?

Accepted Answer

There are 3 options for submitting payment for services. The preferred method of payment is an ACH transfer set up under autopay. All options are as follows:
Autopay: You can set up autopay through your parent portal. Payment will be drafted automatically each month.
Online: One-time payments can be made through the parent portal. You can access your parent portal through our website.
Phone: You may call the Imprints Cares office to make a secured payment by phone: 336-722-6296.

Question 8

When is payment due for before- and after-school care services?

Accepted Answer

Full-time services:
Payments for Full-time services are due on the 25th of each month for the upcoming month of service.
Full-time accounts can set up autopay to draft on the 25th of each month. (For accounts with past-due balances, the autopay will pull the full balance.)

Drop-in services:
Payments for Drop-in services are charged and required per service. (Autopay is not available for payment of Drop-in charges.)

Question 9

Are there any discounts for before- and after-school care?

Accepted Answer

Imprints Cares does have discounts available for parents and/or guardians. Discounts only apply to full-time services during the school year and only one discount can apply per family. Available discounts are as follows:
Sibling Discount – Imprints Cares offers a 10% discount for each subsequent student registered after the first.
WSFCS Employee Discount – Imprints Cares offers a 20% discount per student when service is provided on-site at school locations for WS/FCS employees.

Question 10

Is there a late fee on payments not made on time?

Accepted Answer

Yes, the late fees are as follows:
For Full-time services, payments not received by the last day of the month will incur a $35 late fee on the 1st day of the upcoming month of care. Students will not be allowed to attend the next month until the balance is paid in full.

Question 11

What will a typical afternoon look like for my student in after-school care?

Accepted Answer

Although daily schedules may vary at each school, a typical after-school care schedule includes:
30 minutes of SEL (Social Emotional Learning)/Snack
45+ minutes of homework
45 minutes of outside play time
30 minutes of enrichment/STEM activities
All activities will enhance your student’s social and emotional development while creating a safe and inviting environment.

Question 12

Are snacks provided for after-school care?

Accepted Answer

During after-school care, Imprints Cares provides all students with a healthy afternoon snack. Snacks from home are not necessary unless the student has dietary restrictions. If you have questions about snacks, contact your site supervisor.

Question 13

Is there an extra cost to sign my student up for care on teacher workdays?

Accepted Answer

If your student is signed up for after-school only or before- and after-school care, then care on teacher workdays is included in the price.

If your student is signed up for before-school only or drop-in service, there is an additional fee for care on teacher workdays.

Question 14

Are there fees for late pick-up from after-school care?

Accepted Answer

Students must be picked up by 6:00 pm each day from after-school care. Failure to do so will result in additional fees at the following rates:
Before 6:15 pm — $10 fee
6:15 pm – 6:29 pm — $30 fee
6:30 pm – 6:59 pm — $75 fee
After 7:00 pm — $100 fee

Charges will be billed and due upon receipt of the invoice.

Non-payment of fees will result in dismissal from the program.

More than 3 occurrences of late pick-up may result in the dismissal of the student from Imprints Cares.

A re-entry fee may apply. If your student is not picked up by 6:45 pm and Imprints Cares is unable to reach any authorized adults on your account, the Forsyth County Sheriff’s department will be notified.

Question 15

Can I receive a refund for not using services?

Accepted Answer

Once payment is made for services, no refunds and/or credits will be given.

Question 16

On what days are the Before & After School Care program closed?

Accepted Answer

WS/FC Schools, Forsyth Academy, Anderson Academy, and Imprints Cares will beclosed on the following dates:• September 7 – Labor Day• November 11 – Veteran’s Day• November 25-27 – Thanksgiving• December 21 - January 1 – Winter Break• January 18 – MLK Holiday• March 26 – Good Friday• June 18 – Juneteenth (Summer Camp ONLY)• July 5 – Independence Day (Summer Camp ONLY)Service will not be provided on weekends, school-designated holidays, and inclement weather days.

Question 17

What is the inclement weather policy for before- and after-school care?

Accepted Answer

Please watch WXII for school closures and delays. If school is...
CLOSED FOR STUDENTS — Imprints Cares will be closed
1 HOUR DELAY — Imprints Cares opens at 7:30 am
2 HOUR DELAY — Imprints Cares opens at 8:30 am
DISMISSED EARLY — Imprints Cares will begin service immediately following dismissal

Parents/guardians will be contacted if weather conditions become a safety concern for our students and/or staff. Please note, we cannot release students during a tornado warning.

Note: No credits, refunds, or transfers are given for days missed due to inclement weather.

Question 18

What are the check-in and pick-up procedures?

Accepted Answer

For the safety of students, parents and guardians are required to sign their children in and out with a staff member every day they attend the program.

Each parent/guardian will have their own PIN code for their child/children.

Question 19

What if I have a custody order for my student?

Accepted Answer

To enforce any non-authorized pick-up orders, current custody papers must be on file at your student’s school and the Imprints Cares office before your student begins service.

NO EXCEPTIONS.

Question 20

From where does Imprints Cares hire before- and after-school care employees?

Accepted Answer

We employ highly qualified staff including teachers, school staff, local college students, and community members who have been thoroughly vetted with extensive background checks.

Question 21

Can my student bring electronic devices to before- and after-school care?

Accepted Answer

If students bring electronics to school, those items must be left in their bookbags when in our care.

This policy includes cell phones, laptops, electronic games, etc.

Question 22

What if my student needs to take medication during before- and after-school care?

Accepted Answer

If your student needs medication while in our care, please complete a medication authorization form. See your site supervisor for a copy of the form.

Medications must be in the prescribed or original container.

Question 23

What if my student gets hurt during before and after school care?

Accepted Answer

In case of an injury to your student, an injury report will be completed. The parent/guardian will be notified based on the severity of the injury. Otherwise, the form will be given at pick up.

Expanded Learning

Before & After School Care

Monday – Friday
Mornings starting 6:30 am
Afternoons until 6:00 pm

Drop-in packages available

Elementary Schools

Middle Schools

Other Sites

Parent Links

Help Guides for Parents

– April Fjeld, Kindergarten Teacher + Mom of Addix

What are the hours for before- and after-school care?

How do I sign my student up for the Before & After School Care program?

What packages are available for the Before & After School Care program?

What is the Drop-in package?

What is the cost of before- and after-school care services?

Is there a registration fee for before- and after-school care services?

How do I pay for before- and after-school care services?

When is payment due for before- and after-school care services?

Are there any discounts for before- and after-school care?

Is there a late fee on payments not made on time?

What will a typical afternoon look like for my student in after-school care?

Are snacks provided for after-school care?

Is there an extra cost to sign my student up for care on teacher workdays?

Are there fees for late pick-up from after-school care?

Can I receive a refund for not using services?

On what days are the Before & After School Care program closed?

What is the inclement weather policy for before- and after-school care?

What are the check-in and pick-up procedures?

What if I have a custody order for my student?

From where does Imprints Cares hire before- and after-school care employees?

Can my student bring electronic devices to before- and after-school care?

What if my student needs to take medication during before- and after-school care?

What if my student gets hurt during before and after school care?

Before & After School Care FAQs

Questions?

Join Our Team

Expanded Learning

Before & After School Care

Monday – Friday Mornings starting 6:30 am Afternoons until 6:00 pm

Drop-in packages available

Elementary Schools

Middle Schools

Other Sites

Parent Links

Help Guides for Parents

– April Fjeld, Kindergarten Teacher + Mom of Addix

What are the hours for before- and after-school care?

How do I sign my student up for the Before & After School Care program?

What packages are available for the Before & After School Care program?

What is the Drop-in package?

What is the cost of before- and after-school care services?

Is there a registration fee for before- and after-school care services?

How do I pay for before- and after-school care services?

When is payment due for before- and after-school care services?

Are there any discounts for before- and after-school care?

Is there a late fee on payments not made on time?

What will a typical afternoon look like for my student in after-school care?

Are snacks provided for after-school care?

Is there an extra cost to sign my student up for care on teacher workdays?

Are there fees for late pick-up from after-school care?

Can I receive a refund for not using services?

On what days are the Before & After School Care program closed?

What is the inclement weather policy for before- and after-school care?

What are the check-in and pick-up procedures?

What if I have a custody order for my student?

From where does Imprints Cares hire before- and after-school care employees?

Can my student bring electronic devices to before- and after-school care?

What if my student needs to take medication during before- and after-school care?

What if my student gets hurt during before and after school care?

Before & After School Care FAQs

Questions?

Join Our Team

Monday – Friday
Mornings starting 6:30 am
Afternoons until 6:00 pm